S91 Privacy Policy
The S91 Privacy Policy explains how S91 collects, uses, stores and protects personal information when users access or use the Platform. S91 respects user privacy and handles information for purposes including account management, payments, withdrawals, identity verification, prize delivery, security and customer support. By using S91, you agree to this Privacy Policy.
Information S91 Collects
Account Information
When you use S91, the Platform may collect account information such as your full name, email address, phone number and date of birth where required. This information may be used to create and manage your account and provide Platform services.
Identity Verification Information
Where identity verification is required, S91 may request an NRIC or passport, selfie verification, proof of address, or other supporting documents. These details may be used to verify your identity and support Platform security requirements.
Payment and Withdrawal Information
S91 may collect information relating to your payment method, transaction history and withdrawal information when you use payment or withdrawal services on the Platform.
Shipping Information
Where physical prize delivery is applicable, S91 may collect a recipient name, shipping address and contact number to arrange delivery.
Information Collected Automatically
Device and Browser Information
When you access S91, certain technical information may be collected automatically, including device information, browser information and IP address.
Cookies, Login Records and Usage Activity
S91 may also collect cookies, login records, usage activity and system logs when you interact with the Platform. This information helps support Platform security and performance.
How S91 Uses Your Information
Account and Identity Management
Personal information may be used to create and manage your S91 account and verify your identity when verification is required.
Payments and Withdrawals
Relevant personal and transaction information may be used to process payments and withdrawals made through S91.
Physical Prize Delivery
Where a physical prize needs to be delivered, S91 may use the relevant recipient, shipping and contact information to arrange delivery.
Fraud Prevention and Platform Security
Information may be used to identify and prevent fraud, abuse and other security risks, helping S91 protect Platform activities and user accounts.
Platform Improvement and Notifications
S91 may use collected information to improve its products and services and to send important notifications relating to the Platform.
Customer Support
Information may also be used when necessary to respond to questions, investigate issues and provide S91 customer support. S91 states that personal information will only be used for legitimate business purposes.
S91 Data Security
Protecting Personal Information
S91 Data Security includes reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration or disclosure.
Online Security Limitations
Although S91 takes measures to protect information, no online system can guarantee absolute security. Users should also take appropriate care when managing their account and personal information online.
Your Privacy Rights
Access Your Personal Information
Subject to applicable laws, you may request access to your personal information held in connection with your use of S91.
Correct Inaccurate Information
You may request the correction of personal information that is inaccurate, subject to applicable laws and requirements.
Request Account Information Deletion
Subject to applicable laws, you may request the deletion of your account information. Certain information may still need to be retained where required by law or for legitimate business purposes.
Withdraw Marketing Consent
Where applicable, users may request to withdraw marketing consent. This right remains subject to applicable legal requirements.
Information That May Be Retained
Some information may continue to be retained where required by law or where S91 has legitimate business purposes for retaining it.
Privacy Policy Updates
Changes to the S91 Privacy Policy
S91 may update this Privacy Policy from time to time. Users should refer to the Platform for the current version of the policy.
Latest Published Version
The latest version of the S91 Privacy Policy will always be published on the Platform, providing users with access to the current information about S91 privacy practices.
S91 Privacy Policy FAQ
What personal information does S91 collect?
S91 may collect account information, identity verification documents, payment and withdrawal information, shipping details and automatically collected technical information depending on how you use the Platform.
Does S91 collect identity verification documents?
When required, S91 may request an NRIC or passport, selfie verification, proof of address or other supporting documents for identity verification.
Does S91 sell my personal information?
No. The Privacy Policy states that S91 does not sell personal information.
Why does S91 collect payment information?
Payment and transaction information may be collected and used to process payments and withdrawals and support related Platform services.
Does S91 automatically collect information when I use the Platform?
Yes. S91 may automatically collect device and browser information, IP addresses, cookies, login records, usage activity and system logs to support Platform security and performance.
Who can S91 share my information with?
Where necessary, information may be shared with payment service providers, logistics partners, identity verification providers, professional advisers and government authorities where required by law.
Can I request access to or correction of my personal information?
Yes. Subject to applicable laws, you may request access to your personal information or ask for inaccurate information to be corrected.
Can I request deletion of my S91 account information?
Subject to applicable laws, you may request deletion of your account information. Certain information may still be retained where required by law or for legitimate business purposes.
How can I contact S91 about privacy matters?
If you have questions about this Privacy Policy or the handling of your personal information, contact S91 Customer Support through the official communication channels.
Have Questions About Your S91 Privacy?
Contact S91 Customer Support through the official communication channels if you have questions about personal information, privacy rights or this Privacy Policy.